Legal

Privacy Policy

This Privacy Policy explains how Indigo Polytechnic collects, uses, stores, and discloses information through this website and related online forms.

Last updated: 24 August 2026

This page provides general website privacy information and should be reviewed against Indigo Polytechnic's official compliance requirements before being relied on as a legal policy.

Information We Collect

We may collect personal information when you submit an enquiry, application, registration form, support request, or other website form. This may include your name, contact details, address, date of birth, citizenship or visa information, education history, emergency contact details, agent or organisation details, uploaded documents, and any message or information you choose to provide.

We may also collect technical information such as browser type, device information, pages visited, approximate location, referral source, and website usage data to help us maintain and improve the website.

How We Use Information

Indigo Polytechnic uses personal information to respond to enquiries, assess applications, administer student or agent registration, provide course and support information, process forms, manage compliance obligations, improve our services, and communicate with you about your request or relationship with us.

We may use aggregated or de-identified information for reporting, analytics, quality assurance, and service improvement.

Disclosure of Information

We may disclose information to service providers, education and training partners, regulatory bodies, government agencies, professional advisers, technology providers, payment or document processing providers, and other parties where reasonably required for education administration, compliance, safety, legal, or operational purposes.

We do not sell personal information. We only share information where there is a legitimate business, legal, regulatory, or consent-based reason to do so.

Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, and disclosure. These steps may include access controls, secure systems, staff procedures, and administrative safeguards.

No website, email, or online transmission is completely secure. Please take care when submitting sensitive information online.

Cookies and Website Analytics

Our website may use cookies or similar technologies to support site functionality, understand visitor behaviour, improve content, and maintain performance. You can adjust cookie settings through your browser, although some website features may not work as intended if cookies are disabled.

Access and Correction

You may request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete, or out of date. We may need to verify your identity before responding to a request.

Retention

We retain personal information for as long as reasonably required for the purpose it was collected, including education administration, compliance, record keeping, dispute resolution, and legal obligations. When information is no longer required, we will take reasonable steps to delete, destroy, or de-identify it.

Contact

For privacy questions, access requests, or correction requests, contact Indigo Polytechnic at info@indigopolytechnic.edu.au or by using the contact details listed on this website.